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Ecommerce Solutions Consultant, Remote

We have a unique opportunity for an Ecommerce Solutions Consultant to join Patchworks. Not only will you be joining one of the most exciting companies in tech, but you’ll be working with some of the biggest brands in the world.

Patchworks is Europe’s leading iPaaS (integration platform as a service), connecting the best global ecommerce, ERP, WMS and POS apps.

The home of integration

Details

We’re looking for a talented Solutions Consultant to help us deliver tailored ecommerce solutions to our wide range of clients. Our ideal candidate will have a strong working knowledge of ecommerce architecture, as well as an unrivalled passion for all things digital.  

Your responsibilities:

  • Participate in pre-sales chats with clients, identifying their short and long-term objectives and providing advice on suitable solutions.
  • Run discovery meetings with new clients, understanding the full scope of their project and making suggestions about their store’s architecture.
  • Consult on everything relating to ecommerce architecture, including systems integrations and tech partners.
  • Become an expert on both Shopify and ecommerce in general, including researching new trends, features and products to help keep Patchworks ahead of the curve.
  • Use your expertise to identify new commercial opportunities and flag areas for improvement in our processes. 
  • Work with clients to migrate data from their existing platform to their new solution, ensuring all data is set up correctly. 
  • Work with engineers to deliver systems integrations between a wide variety of apps, including ecommerce, ERP, WMS, 3PL, POS, and more. 
  • Collaborate across departments to offer support, manage timelines and refine processes.
Essential experience:
  • A strong understanding of ecommerce, ERPs, PIM, OMS and WMS platforms. 
  • Knowledge of multi-store architecture, including multi-currency, multi-language and local payment providers.
  • Experience working with stakeholders and cross-functional teams. 
  • A passion for tech, particularly with relation to ecommerce. 
  • A big picture thinker, with the ability to wrap your head around every element of an ecommerce project. You’ll also have a knack for problem-solving and a drive to find creative solutions to complex issues. 
  • Detail-orientated, able to spot and flag potential problems early in on a project. 
  • Excellent communication skills, with the confidence to present big ideas to clients and colleagues. 
  • Comfortable in a fast-paced agency environment.
Desirable:
  • Experience with Shopify.
  • Experience with other ecommerce platforms, such as Commerce Tools, Magento, BigCommerce and Salesforce Commerce Cloud.
  • Experience migrating online stores to a new platform. 
  • Experience with iPaaS or other integration tools.  
  • Experience with headless commerce. 
  • An understanding of development processes and languages (HTML, JS, SCSS).
  • Competitve salary
  • Work remotely
  • Contribution matched pension scheme
  • Regular company staff nights out
  • Endless tea, coffee and biscuit supply
  • Flexible working hours

Apply for this role

If you think you’d be a good fit for this job, simply fill out the application form below – we look forward to hearing from you!

Application form