Loop Returns is a dedicated returns-management platform built for direct-to-consumer and ecommerce brands, helping you transform product returns into opportunities for customer loyalty and revenue retention.
With features such as branded self-service return portals, automated workflows, instant exchanges, bonus credit incentives, and rich analytics, Loop Returns streamlines the entire post-purchase experience - reducing manual workload, shrinking processing time, and helping you retain more value from returned goods.
Whether you’re offering refunds, store credit, or direct exchanges, Loop enables you to guide shoppers smoothly through the return journey, minimise lost revenue, and provide a premium experience that supports retention and brand loyalty.
Partnering with Loop Returns gives you a flexible, future-ready solution for returns and exchanges - designed to integrate with your tech stack, scale with your growth, and turn a traditionally cost-heavy process into a strategic advantage.