iPaaS

iPaaS stands for Integration Platform as a Service. It’s a cloud-based solution that allows users to connect different systems. iPaaS platforms act as a bridge between tools like ecommerce platforms, ERPs, CRMs, WMS, 3PLs, and more—reducing manual processes and eliminating data silos.

Patchworks is an ecommerce iPaaS built specifically for modern retailers. We provide pre-built connectors and automation tools that help your systems talk to each other.

As businesses grow, their tech stacks become more complex—with multiple systems like ecommerce platforms, ERPs, and fulfillment tools. Manually managing these systems or building custom integrations isn’t scalable. That’s where iPaaS comes in.

An ecommerce iPaaS like Patchworks simplifies the integration process. It gives you a central platform to manage, monitor, and automate data flows—helping you launch faster, reduce errors, and scale.

The key iPaaS benefits for retailers include:

• Faster time to market with pre-built connectors
• Improved accuracy through automated data syncs
• Scalability as your business and tech stack grow
• Centralised monitoring for real-time issue detection
• Reduced development costs compared to custom builds

Patchworks ecommerce iPaaS also gives you the flexibility to adapt quickly—whether you're launching a new channel, expanding internationally, or switching systems.

APIs (Application Programming Interfaces) are the underlying tech that allows systems to communicate. However, using APIs directly often requires in-house development, ongoing maintenance, and deep technical knowledge.

iPaaS platforms like Patchworks leverage APIs—but wrap them in a user-friendly platform with pre-built connectors, automation, and monitoring tools. This makes integration faster, more reliable, and easier to manage—especially for ecommerce teams without dedicated engineering support.

When choosing an iPaaS for your retail business, look for a platform that:

• Offers pre-built connectors for your systems or a custom build functionality 
• Provides flexibility as you grow, so you don’t have to rely on dev teams or agencies 
• Includes automation and monitoring tools
• Meet security and stability requirements
• Has ecommerce or retail expertise
• Provides customer support 

Patchworks ticks all these boxes. Our ecommerce iPaaS is trusted by high-growth and enterprise retailers to connect systems like Shopify, NetSuite, Salesforce, and more. And has been recognised as a global leader in iPaaS.

There are several iPaaS vendors on the market, but not all are built for ecommerce. Patchworks is an award winning ecommerce iPaaS designed for retailers offering 100+ pre-built connectors across ecommerce, ERP, CRM, WMS, POS, and 3PL. 

iPaaS (Integration Platform as a Service) is used by businesses to connect key systems—such as ERPs, ecommerce platforms, POS, and third-party apps—into a seamless, automated ecosystem. With an ecommerce iPaaS like Patchworks, retailers can:

• Connect systems – Jacuzzi Group used Patchworks to connect multiple systems so they could sync orders and inventory between Shopify and NetSuite in real-time, reducing manual data entry and speeding up fulfillment.
  
  
• Gain full integration control – ABASK leveraged Patchworks’ iPaaS to connect Shopify with Microsoft Dynamics 365 and take full ownership of their tech stack—reducing external dependencies and scaling confidently.
  
  
• Support retail expansion – Supplyline Medical integrated Shopify POS with NetSuite using Patchworks and Bemeir, automating over 30 data flows and preparing for new store openings.

These examples highlight how iPaaS enables operational efficiency, scalability, and real-time visibility across ecommerce operations.