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Patchworks Introduces OpenAI to the Connector Marketplace

2 min read

August 18

Patchworks Introduces OpenAI to the Connector Marketplace

The Patchworks Connector Marketplace now includes OpenAI. This means you can now integrate OpenAI into numerous aspects of your business in minutes with Patchworks iPaaS platform. Here’s how you can leverage an OpenAI integration to grow your online organisation:

Content generation:

OpenAI can be a great tool to help retailers generate various forms of content, such as:

  • When syncing products from an ERP or PIM, you could use OpenAI to automatically generate product descriptions or meta fields enhancing customers’ understanding of your products and improving search engine optimization (SEO)

  • Got writer's block? If you’re looking to spice up your content strategy, the OpenAI connector can be incredibly useful in generating well-informed and topical content ideas for your blog or ad copy, which can help marketers save time and resources to take on bigger or more projects. 

Used in conjunction with product information management (PIM) platforms such as Pimberly, Akeneo or Plytix, OpenAI can quickly be used to improve your content automatically.

Language translation

One of the best ways to increase sales is to sell across other markets, hence Shopify and BigCommerce launching multi-language extensions, and platforms such as Shopline, Shopware, commercetools supporting it natively.  

When looking to expand your business globally, OpenAI can be used to improve conversion rates by generating translations in a variety of languages - from product descriptions to content, to customer support. Localised content is key to multi-geo selling and the connector is now here to help.

Inventory management:

OpenAI could help retailers monitor inventory levels and provide real-time updates when stock is running low - or when products are restocked. 

Analysis and predictions:

  • OpenAI connector can review and analyse customer feedback and interactions to gauge customers’ feelings and highlight areas for potential improvement.

  • It is also a fantastic tool to use for researching market trends, creating competitor analysis and customer preferences, which gives you all the data you need to make informed business decisions
  • Similarly, OpenAI could help predict product demand, helping to optimise the operational and logistics side of the business. When used in conjunction with Patchworks BI, automatically categorise transactions/ orders as different types, or identify higher-value customers, retailers can really tap into something special when it comes to their growth trajectory.

  • Retailers can also utilise the Function Calling release as an assistant to deliver reports in a perfectly packaged format - instead of manually sifting through data, you can trigger a call to your system which can display the data to you in real time.

Integrating your business with OpenAI can be a fantastic tool to streamline and automate your organisation in order to propel your business growth - but as with everything automated, it’s always recommended to continually monitor and fine-tune how things are running, and to ensure that any content aligns with your business’ values and brand voice, along with accuracy of information.

Want to find out more? Get in touch today to speak to one of our specialists, and we'll be in touch very soon! 

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