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Patchworks: Zendesk Integration

Patchworks Zendesk Integration enables businesses to connect Zendesk with the rest of their tech stack—whether it’s your ecommerce platform, CRM, ERP, WMS, or marketing tools. With Patchworks, you can easily sync customer service data, automate ticket workflows, and create a unified view of your operations.

As businesses grow, disconnected systems can cause delays, duplication, and poor customer experiences. Patchworks solves these challenges by delivering seamless Zendesk integrations that eliminate silos, improve response times, and empower teams to work more efficiently.

Patchworks is used by leading retailers 

Trusted by leading retailers to integrate with Zendesk

How to use Patchworks Zendesk Integration

Patchworks Zendesk integration makes it fast and simple to integrate Salesforce with the rest of your business systems. To get started, read more about how Patchworks Zendesk Integration works.

We don’t just integrate with Zendesk…

Patchworks' extensive marketplace includes integrations for eCommerce, ERP, WMS, 3PL, POS, marketplaces, and more. Our platform is designed to adapt to your unique business needs, offering both pre-built connectors and the flexibility to build custom integrations using our Connector Builder.

Speak to a Patchworks’ Zendesk Integration expert today

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Discover Patchworks' Zendesk Integration

Patchworks integrates Zendesk with 90+ systems

Discover customers using the Zendesk Integration 

  • “The [NetSuite to Shopify] integration with Patchworks has saved our team a considerable amount of time and significantly streamlined our workflows.”

    Dan Lashley

    Digital Marketing Executive, Jacuzzi Group

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  • “With Patchworks, you can easily set up new connectors thanks to their standard templates... We’ve been able to take on opportunities that would take other companies 6 months but because we’ve got that scalable architecture in place, we can do it a lot faster”

    Luke Lennon

    Tech Operations Analyst, Castore

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  • “Patchworks offers a great portfolio of integrations and are working towards many more."

    Paula Abasole

    Omnichannel Technical Delivery Lead, Mint Velvet

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  • "Patchworks has enabled us to push the boundaries operationally. Patchworks are an extension of our team here in Frome. That’s not something we get with all of our providers and it’s helped to build a partnership that we trust in 100%”

    Aynsley Peet

    Ecommerce Manager, Cox and Cox

    Read more

Frequently Asked Questions about the Zendesk Integration

  • What is a Zendesk Integration?

    Zendesk integration refers to connecting Zendesk’s customer service platform with other business systems like CRMs, ecommerce platforms, ERPs, and marketing tools. By integrating Zendesk, companies can ensure support teams have access to real-time data across systems—helping them respond faster, personalise interactions, and improve customer satisfaction.

    Patchworks Zendesk Integration enables seamless data flow between Zendesk and the rest of your tech stack. Whether you’re syncing ticket data with Shopify, updating customer records in Salesforce, or aligning service and sales with HubSpot, Patchworks helps unify your operations and automate support workflows.

  • How to integrate Zendesk?

    You can integrate Zendesk with other platforms using APIs. However, setting up and maintaining these connections via an API can be complex—especially if your business uses multiple systems.

    Patchworks Zendesk Integration simplifies the process with a low-code, pre-built connector library. You can connect Zendesk to over 100 other integrations in just minutes, automating tasks like ticket creation, customer updates, and status tracking across systems.

  • How to integrate Zendesk to your website?

    You can integrate Zendesk with other platforms using APIs. However, setting up and maintaining APIs can be complex—especially if your business uses multiple systems.

    Patchworks Zendesk Integration simplifies the process with a low-code, pre-built connector library. Not only can you connect Zendesk to your website, Patchworks integrates with all leading websites and stores (Wordpress, Shopify, Woocommerce) but you can also connect with 100+ other systems.

  • Does Zendesk integrate with Hubspot?

    Yes, Zendesk integrates with HubSpot to connect customer support and marketing teams. This integration allows you to sync customer data, view support history within HubSpot, and create automated workflows between the two platforms.

    Patchworks Zendesk Integration enhances this connection—offering robust mapping, automation, and the flexibility to build custom workflows between Zendesk, HubSpot, and 100+ other connectors through our iPaaS. Say goodbye to siloed systems and hello to smarter customer engagement.

  • Does Zendesk integrate with Salesforce?

    Yes, Zendesk can integrate with Salesforce to align your support and sales teams. This integration allows customer support reps to see Salesforce data within Zendesk and vice versa—creating a single source of truth across departments.

    Patchworks Zendesk Integration takes this a step further, connecting Zendesk with Salesforce and other platforms such as ecommerce, accounting, and WMS. With real-time data sync and automation, Patchworks ensures smoother handoffs, improved visibility, and a better customer experience.

  • Does Zendesk integrate with Slack?

    Yes, Zendesk integrates with Slack to keep support teams updated in real-time. With this integration, you can receive ticket notifications, collaborate on support issues, and update ticket statuses—all from within Slack.

    Patchworks Zendesk Integration allows you to go beyond simple alerts. By connecting Zendesk, Slack, and the rest of your business systems, Patchworks helps teams act faster, automate more, and stay aligned across departments.

Discover Patchworks Zendesk Integration today

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