£5m Investment to Supercharge Patchworks’ US Growth and Help Retailers Future-Proof Their Commerce

We’ve got some exciting news: Patchworks has secured £5 million in funding to accelerate our growth, expand in the US, and continue evolving the platform that helps retailers connect and future-proof their commerce systems.

The round is led by Gresham House Ventures, who have been with us since 2021, alongside growth lending from Palatine Growth Credit. It comes after another strong year for us; our annual recurring revenue grew more than 41% year-on-year; and it’s going straight into areas that will make a real difference for the retailers and brands we work with.

What This Means for Retailers

Retailers today juggle more systems than ever - online stores, warehouses, ERP, POS, CRM, PIM, CDPs; the list goes on. Without the right integration, that can mean oversold stock, delayed or lost orders, extra manual work, and operational headaches that affect customer experience.

This investment helps us give retailers a platform that removes those pain points. With Patchworks, brands can connect all their systems quickly - no long waits or complex custom builds. We’re also pushing forward with AI features that make it even easier to automate tasks, analyse data, and free teams up to focus on growth.

Expanding Across the Atlantic

The US market is a huge opportunity for retailers and for us. Our expansion means more support for global brands operating across multiple regions; helping them scale consistently while keeping their tech stacks flexible. At the same time, we’re investing in sales and marketing to reach more enterprise retailers and brands who are ready to modernise their commerce infrastructure.

Growth Through Partnerships

We’ve always grown by putting partners first. Our “partner flywheel” model means technology and agency partners refer business and help deliver the platform at scale. This approach keeps us connected to the market’s needs and ensures our platform evolves alongside the retailers and brands we support.

What Our Customers Can Expect

With this funding, our customers can look forward to:

• Faster rollouts and smoother integrations
  
• Smarter automation powered by AI
  
• More robust support across multiple regions
  
• Continued innovation to keep us at the forefront of retail technology
  

“This investment is a vote of confidence in our approach,” says our CEO, Jim Herbert. “Retailers need infrastructure that can adapt and scale. We’re doubling down on the US market, expanding our partner ecosystem, and enhancing the platform with AI and other innovations so our customers can connect, adapt, and grow faster.”

Patchworks is here to make modern commerce work - helping retailers and brands everywhere connect their systems, streamline operations, and create the flexibility they need to grow.