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Imperial War Museums Launch on the Patchworks iPaaS platform, Connecting Cybertill and Shopify

On the 81st anniversary of D-Day, we’re proud to announce that Imperial War Museums (IWM) — one of the UK’s most iconic cultural institutions — is now live on the Patchworks iPaaS platform.

With over a century of history behind them, IWM is known for preserving stories that have shaped the modern world. Now, they're shaping their own future by investing in smarter tech. With the help of Certified Delivery Partner, Knotted Commerce, IWM has successfully integrated their Cybertill EPOS system with Shopify — powered by Patchworks’ leading integration platform.

Future-ready ecommerce integrations

With this new ecommerce integration in place, IWM is now equipped to:

Sync EPOS and ecommerce in real time
Product updates, stock levels and orders flow seamlessly between Cybertill and Shopify, keeping data aligned across physical stores and online.

Reduce manual work and complexity
This integration eliminates the need for duplicate entry and system switching — giving time back to teams and reducing the risk of errors.

Create a unified, scalable commerce experience
With systems working as one, IWM can now deliver smoother journeys for customers and scale operations more efficiently across channels.

A modern integration for a heritage brand

This marks a powerful milestone — not only because of IWM’s legacy, but because of the transformation the integration enables. The Patchworks iPaaS now gives IWM the flexibility to grow with confidence, backed by reliable and future-proofed infrastructure.

Whether it's EPOS integration, RMS integration, or connecting your ecommerce stack, Patchworks empowers brands to move faster, with less friction.

A huge thank you to Knotted Commerce for delivering this project with precision and care.

Thinking about your next integration?

Patchworks connects the world’s best ecommerce systems — including Shopify integrations and Cybertill integrations — helping ambitious brands scale faster, smarter, and more sustainably.

📩 Talk to our team to explore how our iPaaS platform could support your business.

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